Common Questions

A block is one cell on the 160×100 board (16,000 in total). Each block is a small piece of internet territory you own as long as your monthly subscription is active — your image, your color, your title, your link.

Open the board, click an available cell (or shift-drag to select multiple), and follow the checkout flow. The block becomes yours immediately on payment.

Shift-click and drag on the board to select a rectangle, then click CLAIM. All selected blocks are checked out in one Stripe session and become a single subscription.

Yes. Click any block you own on the board to open the inline editor in the right panel — upload an image, set a display color, add a title, and link out anywhere.

Each $1 paid (excluding tax) on a subscription = 1 entry for the active sweepstakes period. There are also free entry methods available. See the Official Rules for the full free-entry instructions.

A sweepstakes ends at its published deadline — the countdown on the Prizes page is the single end condition. There is no early close.

Weekly. Pixul runs one sweepstakes per week — the moment one closes, the next is already open. The active sweepstakes' timer is always pinned to the Prizes page so you can see exactly when it ends.

Your current-period entries show on the dashboard sweepstakes ribbon at the top, and your lifetime total is in the Your Stats card.

A community is a creator + everyone who claimed through their referral link. Member blocks count toward the creator's territory in the Teams Lens overlay.

Apply via the Creator Program. Approval is manual; once approved, your account flips the creator badge and you get a referral link to share.

No. Creator accounts are not eligible for sweepstakes entries. Creators build territory instead — their community's blocks are their visible footprint on the board.

Open Billing & Subs from the dashboard’s Settings tab. You can update your card, view invoices, and cancel renewals via Stripe’s secure portal.

Your block stays active through the end of the current paid period. After that, it returns to the available pool. Your sweepstakes entries from paid periods still count.

There are three badges on Pixul: Creator (verified streamer / community-builder, granted by application), Founder (early supporter from the launch period), and Winner (took home a sweepstakes prize in a past period).

Apply via the Creator Program. We’ll review your platform, audience size, and links and get back to you. Once approved, the badge appears automatically across the site.

Open Account · Edit Info (also reachable from the dashboard Settings tab). Both fields update through Supabase and take effect immediately.

Visit your public profile at /u/your-handle and use the gear icon next to your name to edit your bio, tagline, and other profile fields directly on the page.

Email founder@pixul.live with your account email. We'll process the deletion within a few business days.